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Thomas Cook woes worries holidaymakers

Those who have booked an overseas package holiday with Thomas Cook should be fully covered by the Air Travel Organisers’ Licensing (Atol) scheme.  This means that, even in the worst case scenario that the company were to close when holidaymakers are away, customers on package deals are flown home without incurring extra expense.

Those who have paid for but not taken a holiday will be entitled to a full refund.  ABTA also provides a similar scheme for those who have booked package deals that don’t include a flight, such as winter cruises.  But “independent” travellers, who book flights, accommodation and other services separately, don’t have the same protection.

In addition, customers are always advised to pay for holiday and other big-ticket items on a credit card or Visa debit card.  Under the credit regulations, card providers are obliged to offer a refund if a customer has paid for goods or services that are not delivered, provided the value is between £100 and £3,000. This would cover cases where the holiday company has gone bust.

Some travel insurance policies provide protection but you need to search around.  Known as Dynamic Packaging Protection, these policies will pay out up to a specified amount for costs not covered by schemes such as ABTA and ATOL and is well worth having. Travelandinsure.com offers such protection on its Gold policies.

This article is brought to you by Travelandinsure.com – specialist in ethical travel insurance.

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